The Winning Formula
Fiona Baker brings coffee for her tenants often when she does flat inspections. She also puts $20 notes in her pocket to give out for a job well done: tenants who go the extra mile to make sure her investment properties (and their homes) are clean and tidy. The Hastings investor was recently given the gong for NZPIF Landlord of the Year and you can see why. She’s smart, savvy, and compassionate – but she’s also a force to be reckoned with.
“When I first meet a tenant, I tell them that we are likely to become friends. But I also tell them that if they miss rent payments, they will get a 14-day notice.”
Baker and her husband Neville (who does much of the building work alongside his wife) have been investors since 1999. She didn’t have parents who were investors, but her grandmother (deaf and eccentric apparently) was one.
She remembers her grandmother worked in a factory to save up the money for her first rental property, before then purchasing more. “I thought it was cool,” says Baker.
“She yelled and ate with her mouth open, but I thought it was great that she had rental properties.”